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Bye Bye Laundry's Terms and Conditions

Wash/Dry/Fold Laundry Services Agreement
Bye Bye Laundry, (hereinafter in the contract referred to as BBL) servies are provided subject to your (hereinafter “Customer”) compliance and acceptance with the terms and conditions set forth below. As a condition to using any of BBL laundry services, and for the mutual benefit of both BBL and the Customer  agrees to the following terms and conditions.

Services
BBL will provide scheduled pick ups during the term of the agreement. BBL is under no obligation to provide any services to the Customer that are not fully paid for by the Customer in advance. BBL retains the right to not provide services on weeks that have less than four days of school unless otherwise agreed upon. Examples include Thanksgiving, Fall Break, Winter Break, Spring Break and Easter.

Customer must place all garments in the BBL laundry bag provided by BBL upon pick up. It is the Customer’s responsibility to either deliver the filled BBL laundry bag to a BBL laundry agent upon pick up of have it ready at agreed upon day, time and location. BBL reserves the right to determine the pick up and drop off times at its own discretion and reserves the right to reschedule such times upon prior notice to the Customer.

Notice of Restrictions
BBL will use reasonable effort to try and ensure that its cleaning service maintains a high quality service.
However:

• BBL is not responsible for garments that bleed, shrink or otherwise changes as a result of normal washing.
• BBL is not responsible for lost articles unless proven that BBL was responsible for the loss.
• BBL is not responsible for garments labeled “hand wash only” or “dry clean only” and is not responsible of checking for these labels in Customer’s garments. Please check garments before delivering them to BBL agent.
• BBL is not responsible for garments not placed in the BBL bag upon pick up.
• BBL is not responsible for loss or damage to any personal or non-cleanable items left in the garments or bags such as money, jewelry or anything else. Customer agrees not to leave such items in their garment or in the BBL bag.
• BBL is not responsible for any loss, damage or theft of items left unattended for pic up or drop off, whether left by the Customer or BBL agent.
• BBL reserves the right to refuse cleaning of any garment.
• BBL does not guarantee removal of all stains.
• Although BBL is not liable for damage to or loss of garment due to the fault of any third party cleaners or service providers, if BBL at its sole discretion desires to, BBL will reimburse Customer for lost or damage garments in an amount to be determined by BBL. Customer must notify BBL within 5 business days of receipt of a deliver any discrepancy, loss or damage of garments from that particular delivery failure to do so constitutes waiver of a claim for lost or damaged garments from that delivery.

Termination
In the event that there are unpaid membership fees due and Customer does not pay upon demand by BBL, BBL may terminate the Agreement and may initiate legal proceedings against Customer for the full amount due for the entire Term and collect reasonable attorney fees and costs. Interest will accrue on any unpaid balance at 1.5% per month. If the Customer terminates the Agreement within the first four weeks of the Term, BBL will issue a full refund of the Membership fee less week(s) of service used. After the first four weeks of Term no refund will be made.

Customers are not refunded for any under usage of services.

BBL reserves the right to utilize any outsourcer, vendor or outside service provider, for any service, at its sole discretion without notice to the Customer. Customer may not transfer this Agreement. BBL’s liability under this Agreement shall be limited to general money damages in an amount not exceed the charges for the Term of service paid by Customer in the Term under which the damages are alleged to have occurred. The proceeding statement of liability shall be the extent of BBL liability regardless of the form in which any legal or equitable action may be brought and foregoing shall constitute Customer’s exclusive remedy. In no event will BBL be held liable or be responsible for any consequential, special, indirect, incidental or punitive loss or damage whether or not BBL knew or should have known of the likelihood of any loss or damages. BBL disclaims all warranties expressed or implied with respect to the services rendered under the Agreement.

The Agreement and any documents referred to herein constitute the complete, exclusive and entire Agreement between the parties, may not be modified except in writing signed by both parties; and shall be governed by Missouri law, with the venue and jurisdiction proper in place where services were provided.

For on-going service

Termination
This agreement is at-will and laundry services can be terminated by either party at any time. BBL reserves the right to utilize any outsourcer, vendor or outside service provider, for any service, at its sole discretion without notice to the Customer. Customer may not transfer this Agreement. BBL’s liability under this Agreement shall be limited to general money damages in an amount not exceed the charges for the Term of service paid by Customer in the Term under which the damages are alleged to have occurred. The proceeding statement of liability shall be the extent of BBL liability regardless of the form in which any legal or equitable action may be brought and foregoing shall constitute Customer’s exclusive remedy. In no event will BBL be held liable or be responsible for any consequential, special, indirect, incidental or punitive loss or damage whether or not BBL knew or should have known of the likelihood of any loss or damages. BBL disclaims all warranties expressed or implied with respect to the services rendered under the Agreement.

The Agreement and any documents referred to herein constitute the complete, exclusive and entire Agreement between the parties, may not be modified except in writing signed by both parties; and shall be governed by Missouri law, with the venue and jurisdiction proper in place where services were provided.